The Utility Assistance Plus Program for Homeowners - Pathway, Inc. Logo

 

Am I Eligible?

If you have experienced hardship due to COVID 19 and need assistance to pay your UTILITY BILLS, HOMEOWNERS INSURANCE, HOMEOWNERS ASSOCIATION DUES, TAXES,
you MAY be eligible for
Utility Assistance Plus Program for Homeowners - Pathway, Inc..

Help, I Don't Qualify Check My Status

 

Having Trouble Paying Your Utilities, HOA Dues, Homeowners Insurance, or Taxes?
We're Here to Help.

The Utility Assistance Plus Program for Homeowners - Pathway, Inc. works to help homeowners get the assistance they need to avoid utility shutoff or foreclosure. The Utility Assistance Plus Program for Homeowners - Pathway, Inc. is administered by the Pathway Inc (Pathway).


Am I Eligible?

You may qualify if you can answer yes to the following questions.

  • Does your household income meet the program's limits?
  • Are you a homeowner?
  • Has someone in your household (1) qualified for unemployment or (2) had a decrease in income or increase in expenses due to Covid-19?
  • Is someone in your household at risk for housing instability or homelessness?

How Much Assistance is Available?

Every household's situation is different, so the amount of assistance you may receive will be specific to your needs.

Please have all your information and documents ready to ensure faster processing of your application. An application will not begin the review process until all information has been received.


How Can the Utility Assistance Plus Program for Homeowners - Pathway, Inc. Program Help Me?

Depending on your circumstances, UAP assistance may:

  • Bring your delinquent utilities, homeowners insurance, property taxes, and/or HOA dues current.

How Do I Apply?

After you answer the prescreening questions, you must complete an application for assistance and provide documentation.


What Happens Next?

If you qualify for utility assistance, the UAP will work with your utility company(ies), taxing authority, insurance company, or homeowners assocation. If they approve, UAP will send payments directly to them to bring your obligations current.


What Else Do I Need to Know?

Pathway works with nonprofit groups and does not charge a fee for its services. Beware of calls and other solicitations from companies offering to assist you in return for payment.


Pathway Inc


(419) 242-3521
FAX: (419) 244-8832

MAILING ADDRESS:
ATTN: Utility Assistance Plus Program for Homeowners - Pathway, Inc.
505 Hamilton Street
Toledo, OH 43604

UAP provides assistance on a fair and equal basis regardless of race, color, religion, sex, familial status, national origin, military status, disability or ancestry. Please visit http://www.pathwaytoledo.org for more information.

What does it mean to be "ready to upload"?


  • Your documentation meets the date and content requirements;
  • You have your documentation available as a legible:
    • High resolution scan as a Jpeg, PNG, or PDF;
    • High resolution photo as a Jpeg or PNG;
    • Downloaded PDF from the original document provider
  • You have either an email address or a cell phone number capable of receiving texts (data and messaging rates from your provider apply);

It is important to check the legibility of your photos and/or scans otherwise it can delay your application. Not sure if your documents are legible? Click Here for an Example.

Have all your documents ready?

Click Here to Apply Documentation Checklist

Below is a sample cropping of the same document:


Sample of a legigible and illegible document.

Pinch to zoom in.


If you do not have the ability to get digital copies of your documents - you can FAX them to :fax.
WATER UTILITY FAX: (440) 398-8081
MAILING ADDRESS:
ATTN: Utility Assistance Plus Program for Homeowners - Pathway, Inc.
505 Hamilton Street
Toledo, OH 43604.


Be sure to include your application number on your fax cover sheet

If you do not have the ability to get digital copies of your documents - you can:
FAX: (419) 244-8832

MAILING ADDRESS:
ATTN: Utility Assistance Plus Program for Homeowners - Pathway, Inc.
505 Hamilton Street
Toledo, OH 43604.


Be sure to include your application number on your fax cover sheet

Pinch to zoom in.


We're sorry, but you do not qualify for the The Utility Assistance Plus Program for Homeowners - Pathway, Inc. program.


Based on the answer(s) you have provided in the prequalification questionnaire, unfortunately you do not qualify for our program.

Help, I don't qualify.

If you feel you reached this in error, please call us at (419) 242-3521 and we can help clarify any questions.

 

Documentation Checklist


Please make sure you have copies of all your required documents  ready for uploading or for faxing or mailing:


To apply for Utility Assistance Plus Program for Homeowners - Pathway, Inc. (UAP), Applicants must submit identification documentation and documentation of the UAP Eligibility Criteria. Examples of acceptable documentation are described below. Additional information, a complete list of the acceptable documentation requirements, and all forms are described and included in the UAP application.

  1. Identification for the Head of Household
    • Examples - driver's license, birth certificate, passport, Department of Homeland Security document
  2. Proof of Citizenship
  3. One of the following is required for all house hold members:

    • SSN
    • Birth Certificate
    • Passport
    • Federal ID
    • Voter Registration
  4. Proof of Residency for Head of Household
    • Examples - driver's license, current utility bill, 2020 W-2
  5. Proof of Income Eligibility
    • May provide documentation on an annual or monthly basis as explained in the UAP application
    • Examples - 2020 Tax Return, pay stubs, unemployment benefits statements
  6. Proof that Since March 13, 2020, at Least One Member of the Household has Either: (1) Qualified for Unemployment, or (2) Experienced a Reduction in Household Income, Incurred Significant Costs, or Experienced other Financial Hardship Due Directly or Indirectly to the Pandemic.
    • Self-Certification Form must be completed and signed by Head of Household
  7. Proof that Since March 13, 2020, at Least one Member of the Household Can Demonstrate a Risk of Experiencing Homelessness or Housing Instability
    • Example - past due utility
  8. A copy of the Past Due Utility Bills for the Utilities you are Requesting Assistance For, if any. (Electric, Gas, Water, Sewer, Trash, Other Energy Costs-such as Propane, Fuel Oil)

Do you have all your documents ready?

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